Questions & Answers
Below, we’ve listed the most frequently asked questions regarding our Telephone Payroll solution.
1. I don't know anything about payroll. Should I try your Telephone Payroll solution?Yes, it's an excellent choice. The concept behind our Telephone Payroll solution is to relieve you of tasks that are outside your area of expertise. Let us take care of it for you.
2. What information do I have to give my Nethris consultant each pay period?Each period, you must give your assigned specialist the hours and the amounts for each of your employees and, if applicable, any changes to be made to your employee files.
3. Can I have Records of Employment produced between payrolls?Yes. You can request a Record of Employment at any time, even if you had planned to submit your payroll data on a different day.
4. Will your Telephone Payroll solution manage complex earnings and deductions?Yes. With Telephone Payroll, complex earnings and deductions are made easy. It handles pension plans, unions, and even vacation and other time banks. We can also pay out tips and prepare payroll for construction industry employees.
5. I'm an employer in the construction industry. Can I use the Telephone Payroll solution?Yes, our Telephone Payroll solution is ideal for entrepreneurs in Quebec's construction industry. Salary and social benefit contribution rates are automatically updated in our systems, to comply with the rates set by the Commission de la construction du Québec (CCQ). We also generate a monthly report to meet the CCQ's requirements.
6. Can I view my payroll documents online even if I opt for Telephone Payroll?Yes. All reports, pay slips, records of employment and tax slips can be directly viewed and downloaded online using our Nethris Internet Suite solution, at no extra charge. What's more, certain documents can be kept for up to seven years to comply with government requirements.
7. If I opt for your Telephone Payroll solution, will my employees be able to view their pay slips online?Yes, If your business has subscribed to the Self-Service module, all of your employees will have access to our secure Web site to view and print their pay slips.
8. Can I transfer my payroll data into my accounting system electronically?Yes. With the General Ledger Interface, you can transfer the accounting entries from your payroll processing to various accounting programs, such as: Accpac, Acomba (Fortune 1000), Dynabec, NetSuite, Quasimodo, Simply Accounting, Yardi, etc.
Still have questions? Consult our frequently asked questions section.